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New Horizon-IT
An astronaut in orbit above a distant planet, its atmosphere lit along the horizon

The IT partner your business can build on.

Support, cloud, security and backup — run by people who answer the phone and explain things in plain English.

One partner. Every layer.

Support, infrastructure, security and the software that runs your business — joined up, documented, and looked after by someone who knows your setup.

Managed IT Support

Your IT department, without the department.

We take on the running and the future growth of your IT, so it stops being something you have to think about.

Unlimited package

No charge per call, per ticket or per fix. One price, fixed for the contract term.

Cloud Services

Right-sized, never upsold.

Scalable, secure and cost-effective — and deliberately not overkill. Solutions that grow when you do.

Security Services

Ahead of the change.

Cyber security, top-tier anti-virus and EDR, kept current as attackers change how they work.

Backup & Recovery

Tested, not just taken.

Monitored daily, restore-tested on a schedule, and the results written down.

Infrastructure

Printers to servers.

Monitoring, health checks and maintenance across your whole environment.

Communication

Everyone reachable.

Telephony, Teams and IM, so working with your team, clients and suppliers stays simple.

The Earth at night seen from orbit, city lights scattered along the terminator
Gloucestershire, UK

Six locations, one helpdesk.

One engineer, running the complete IT operation of a six-site business entirely remotely.

Six sites, live

Every site, every device.

Mobile device management, applications, and new kit scoped and shipped — site by site, without a plane ticket.

Response

An impressive turnaround time.

Their words, not ours. An hour to reply, wherever the ticket comes from.

The point

Distance is a scheduling problem.

Not a technical one. If it can be reached, it can be run — and it is being run right now.

In practice

The short version.

10+
years’ experience behind the business
6
sites run remotely for one client
1
hour to reply
0
charges per call, ticket or fix
In their words

What clients actually say.

“I stopped thinking of them as an MSP a long time ago.”
Jack Middleton
Chief Information Officer
Read the full story
“From setting up and managing our MDM and applications, scoping new equipment, and maintaining field devices, he has been able to do it all remotely and with an impressive turnaround time.”
Indigo Physio
Six sites, supported remotely
“Over time, they have become integral to our daily operations, implementing a series of innovative solutions that have significantly streamlined our processes.”
JLS Yachts
Paperless transition & bespoke apps, UAE
“We rely greatly on his expertise to sort out any IT issues and more recently with setting up the SharePoint platform which has proven to be a much-needed resource.”
Ansa, Director
Hayshousing
“I am blown away by both his IT skills and his ‘can do’ attitude. Forever responsive and helpful, not in a condescending way but in a friendly and supportive way.”
Plunkett Associates
Consultancy

Assess. Implement. Support.

1

Assess

A structured review of your systems, security and risks. You get a plain-English report and a prioritised plan — whether or not you go on to work with us.

2

Implement

We fix what is fragile first, then deliver the projects cleanly and with minimal disruption.

3

Support

Ongoing monitoring, regular site visits, and close contact with the people who actually use the systems.

Services

Everything we cover.

01 / 09
01

Managed IT Support

The helpdesk, the monitoring and the day-to-day running — on an unlimited package with no per-ticket charge.

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02

Cloud Services

Scalable and secure, sized to what you actually need. Never overkill, never upsold.

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03

Custom Apps & Integration

Bespoke apps and third-party integrations. JLS Yachts credit them with streamlining how they work.

Learn more
04

Security Services

Cyber security, top-tier anti-virus and EDR, kept current as the threats move.

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05

Communication Services

Telephony, Teams and instant messaging, so working with your team and suppliers stays simple.

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06

Infrastructure Management

Monitoring, health checks and maintenance — printers, servers, network and everything between.

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07

Backup & Recovery

Email, cloud storage, NAS, workstations and servers. Monitored daily, restore-tested on a schedule.

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08

Hardware Diagnostics

Fault-finding and repair alongside the support desk, with well-informed options rather than a sales pitch.

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09

Microsoft 365 & SharePoint

Migration, setup and support — including the SharePoint rollout Hayshousing now runs their data management on.

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Who we work with

Industries we know.

  • Recruitment

    CRM and ATS support, and comms that hold up on a busy floor.

  • Maritime & marine

    Paperless working, bespoke apps and integrations for a yacht business — run from the UK to the UAE.

  • Healthcare & clinics

    Multi-site device management and patient data handled properly.

  • Housing & property

    Document management and compliance, built on SharePoint.

  • Professional services

    Responsive support for small teams who bill by the hour.

  • Charities & non-profits

    Right-sized IT on non-profit licensing. Never overkill.

  • Don’t see your industry?

    Just ask

Start the conversation.

Tell us what is slowing your business down — or what you are trying to build. We reply within the hour. No hard sell, no jargon.

Certified, not just experienced.

  • AWS Certified Cloud Practitioner badge AWS Certified Cloud Practitioner
  • AWS Certified Solutions Architect – Associate badge AWS Certified Solutions Architect – Associate
  • Plainsight Security Silver MSP Partner badge Plainsight Security — Silver MSP Partner