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New Horizon-IT
Telephony to Teams

Everyone reachable. Everything connected.

Telephony, Teams and instant messaging, joined up properly — so working with your team, clients, partners and suppliers stays simple.

What we do

One conversation, whatever it travels over.

A call, a message, a meeting — your people should not have to think about which system carries it. We are teamed with multiple providers, which means the answer fits your business rather than one vendor’s catalogue.

Business telephony

Modern phone systems that follow your people — desk, laptop or mobile, office or kitchen table.

Microsoft Teams

Calls, meetings and collaboration in the platform your business likely already owns — set up properly.

Instant messaging

Quick questions answered quickly, without another unmanaged app creeping into the business.

Beyond your walls

Clients, partners, suppliers and vendors — collaboration made easy with the people who are not on your payroll too.

The channels

However your business talks.

Telephony

Proper business phone systems — numbers, call flows and voicemail that follow your people anywhere.

Microsoft Teams

Meetings, calls and day-to-day collaboration in the platform your business likely already owns.

Instant messaging

The quick question, answered quickly — inside the business, on managed tools.

…and everyone outside your walls.

Clients, partners, suppliers and vendors — we are teamed with multiple providers so collaboration beyond the payroll stays exactly as easy as within it.

Questions

Communications, answered.

Can you replace our current phone system?

Yes — telephony is exactly this service. Because we work with multiple providers, we choose what fits your business rather than defaulting to one product.

Can we keep our phone numbers?

In most cases, yes — number porting is part of the plan, and it is confirmed during the assessment before anything is switched.

Does Teams replace a phone system?

For some businesses it can; for others a dedicated telephony platform still earns its keep. We will tell you which you are in plain English — and we support both.

What about people working remotely?

Remote-first is how we ourselves work — communications that treat the office and the kitchen table identically are the default, not an add-on.

Who supports it all afterwards?

We do, under the same roof as your helpdesk — one number to call whichever part of the stack misbehaves.

Say the word.

Tell us how your team talks now and where it creaks. We reply within the hour — by whichever channel you prefer.

Certified, not just experienced.

  • AWS Certified Cloud Practitioner badge AWS Certified Cloud Practitioner
  • AWS Certified Solutions Architect – Associate badge AWS Certified Solutions Architect – Associate
  • Plainsight Security Silver MSP Partner badge Plainsight Security — Silver MSP Partner